Last Updated: September 8, 2026

1. Introduction
CrossLife (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website https://crosslife.sbs or make a purchase.

2. Information We Collect
We may collect the following categories of personal information:

  • Personal Identification Information: Name, billing address, shipping address, email address, phone number.
  • Payment Information: Credit/debit card number, expiration date, CVV code, and PayPal account details (processed securely by our third-party payment processors).
  • Order Information: Product details, order history, transaction dates, and preferences.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system and platform, and other technology on the devices you use to access our website.

3. How We Use Your Information
We use the collected information for the following purposes:

  • To process, fulfill, and manage your orders and transactions.
  • To communicate with you about your orders, account, and inquiries.
  • To improve our website, products, and customer service.
  • To send you promotional communications and marketing offers (you may opt-out at any time).
  • To detect, prevent, and address fraud, security, or technical issues.

4. Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal information to outside third parties, except:

  • To our trusted third-party service providers (e.g., payment processors, shipping carriers) who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.
  • As required by law, to comply with a legal process, or to protect the rights, property, or safety of CrossLife, our customers, or others.

5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Sensitive information (credit card data) is encrypted via Secure Socket Layer (SSL) technology. However, no method of transmission over the internet is 100% secure, and we cannot guarantee its absolute security.

6. Your Rights and Choices
You have the right to request access to, correction of, or deletion of your personal data held by us. To exercise any of these rights, please contact us at info@crosslife.sbs. We will respond to your request within a reasonable timeframe.

7. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to delete that information.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with a revised “Last Updated” date. You are advised to review this policy periodically for any changes.